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Each store should clearly describe its returns and complaint policy, so the customer has no doubt how to proceed in case of withdrawing from the contract or filing a complaint about a purchased product

Example:

To make a complaint, please follow the steps below:

1. Return/complaint form

Please fill out the return/complaint form and attach it to the returned product. The form needs to contain the following data: customer’s name, e-mail address, phone number, product ID and description of defect, Reason For Returning, Order Id, date of purchase. Reason For Returning is only For Exchange Product.We will Exchange on Mfg defect Product, Stain Product, Tear Product, Missing Print or Work of Product. No Return Policy in Case of Product Don’t Like or as per your expectation.

2. Product return

When filing a complaint, please send back a complete product, together with a copy of the invoice.

You can also contact our Customer Service,

You have to return self courier to given address within 2 days of delivery date. Return courier charge will be bear by you.

Return of the goods.

In accordance with applicable law, you have 2 days to return the goods. To cancel the contract and return the purchased product complete the statement of withdrawal, pack complete product together with invoice, then send it back to the following address:

No return policy for offer product.

Refund

After received return courier our quality team will check return courier and then within 5 working days refund will be done either in bank or paytm after deducting courier charge Rs 150 /Piece. In case of Exchange Product is not In Stock, then we will give refund.

Offer product

Offer product There is no return policy available